Contact information
If you need assistance with an order or have any questions regarding a digital purchase from Golden Batch Co, you may contact us at:
Before reaching out, please check your spam, junk, and promotions folders and confirm that the email address entered at checkout was correct. Most delivery issues are caused by inbox filtering or incorrect email entries.
When contacting us, please include your full name, the email address used at checkout, and the date of purchase so we can assist you as efficiently as possible.
Please allow up to 3–5 business days for a response. All inquiries are reviewed and handled in the order they are received.