Refund policy

Last updated: August 27, 2026

All products sold by Golden Batch Co are digital downloads delivered electronically. No physical product is shipped.

DIGITAL PRODUCTS AND FINAL SALES

Because digital products cannot be returned once access has been provided or a file has been downloaded, purchases are generally final and non-refundable.

WHEN WE WILL HELP

Please contact us if you experience a duplicate charge, receive the wrong file, or cannot access a corrupted or incomplete download. We will review the issue and, when appropriate, replace the file, restore access, or correct the charge.

ORDER AND DELIVERY ISSUES

Customers are responsible for providing a correct email address at checkout. Please check your spam, junk, and promotions folders before contacting support.

CONSUMER RIGHTS

Nothing in this policy limits any refund or cancellation rights that cannot legally be excluded under applicable consumer law.

For assistance, email support@goldenbatchco.com with your order number and the email used at checkout.